DELIVERY

Latvia, Lithuania, Estonia
- flat rate to Omniva pack station - 3 Eur
- door-to-door delivery - 10 Eur

EUROPE
- door-to-door delivery - 15 Eur

REST OF THE WORLD

We will offer best shipping rates depending on amount and package weight, please inquire [email protected].

PAYMENTS ACCEPTED

- PayPal - credit card, PayPal account
- Peysera - banklink

- Direct money transfer
- Cash (only with store collection)

RETURN POLICY

Thank you for your purchase. However, if you are not completely satisfied with your purchase for any reason you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

You have  the right to return the Product within 14 calendar days from the moment of receipt of the Product.  All returned items must be in new and unused condition.

To return an item, you shall send withdrawal letter to [email protected] stating reason for return, place the item securely in its original package and mail your item to following address:

Returns Dailrade Ceramics
43 Maskavas iela, Riga,
LV-1003, Latvia

 You are obliged to return the goods within 7 days after sending the letter of withdrawal. All expenses that will be incurred in connection with returning the goods to the Seller shall be borne by the Customer. 

REFUNDS

After receiving you return and inspecting the condition we will process your return. Please allow up to 7 working days from the receipt of your item to process your return.

EXCEPTIONS

For defective or damaged items, please contact us to arrange refund or exchange.